Tonal Range, L.L.C. - Payment Policies

Payment Terms and Policies

1. A signed contract and 50% deposit is required for new web site design. Balance due on contract and any additional costs must be paid in full before web site is rendered active and search engine registrations completed.

2. All requests for updates and changes (maintenance) must be submitted in writing by email or attachment to email (.doc, .pdf, .txt, .rtf). Urgent requests may be phoned in, but must be followed up with written requests. File attachments must be virus free.

3. Contracted maintenance will have priority over non-contracted work. Requests for changes and updates not under contract will be handled on a first come, first serve basis.

4. Maintenance requests under contract are given top priority.

5. Deposits will be required for extended updates or upgrades to site and based on time estimated for work, and any past due balances on account. All accounts must be paid in full before new work is started.

6. Billing for updates, changes, and additional pages will be at the current hourly rate ($75.00/hr for non-contracted services as of January 1, 2003).

7. Invoice notices will be emailed upon completion of work.

8. Payment for services rendered is due within 10 days of work completion.

9. Late or non-payment of charges will allow Tonal Range, L.L.C. to remove or replace any updated or changed web pages or files from your web site at its discretion.

10. A late charge of 5% will be assessed to payments not received by due date and for each billing period (10 days) payment is overdue.

11. If full payment is not received within 60 days, balance due and any incurred late charges will be turned over to collection.

12. Maintenance service to any client that has a past due balance or has had three or more late payments within any 12-month period can be refused.

13. Tonal Range, L.L.C. will reserve the right to ownership of all design work conducted until payment for services is completed.

14. There is a $50.00 charge for returned checks.

last revised: 7/14/06

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